NousCast

Human-centred design: A fresh approach that can power Canada’s COVID recovery

Episode Summary

In this edition of NousCast Shorts we speak to Nous Principal Kirsty Elderton in Melbourne and Nous Director Kelly Rowe in Toronto about how human-centred design is transforming the way governments tap into the needs of citizens in crafting public policy, and how Canadian government agencies can put it into practice.

Episode Notes

Thanks for listening to the latest edition of NousCast Shorts.

You can find out more about Kirsty Elderton and Kelly Rowe on our website. There you will also find the article “How human-centred design can transform government service delivery during COVID and beyond”. You can connect with Kirsty and Kelly via LinkedIn.

Nous Group is an international management consultancy that is bold and engaging for performance and influence. We help organisations in Canada, Australia and the United Kingdom to perform at their best and change people’s lives for the better. Find out more on the Nous website.